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| Device | Model | Region | PDA/AP Version | Os Version | Build Date | ||
|---|---|---|---|---|---|---|---|
| Samsung Galaxy Z Fold3 5G | SM-F926B | WWC | F926BXXU1AUG8/F926BOXM1AUG8/F926BXXU1AUG8 | 11 |
A phone as expensive as this should last longer than a year and a half. Expensive fix. The front screen is the only screen that consistently works, and it is very small. When I open the phone, the screen is black. In addition, the speaker does not work when I open the phone. It starts to work when partially closed, but you can't see the screen. The speaker works on the front screen, but like I said, it is way too small to watch anything. I have not even paid this phone off yet and from what I have read, it will take over $600.00 to fix it.
All of the fold Zs have the same problem and that is that it will break in less than 2 years. We purchased this less than 2 years ago and the screen has this large black thick line in the center. The left side is not touch sensitive and hence the inside fold is not usable. We have to replace the screen now, which costs around $400. The customer support representatives do not care about the customers at all. This is a nightmare I wish I never took on. The advertisement is gilded but the product is awful.
Mostly I have enjoyed this phone but the short battery life was apparent from day one. The phone is about 20 month old now and the WIFI and Hot spot failed last week. I found a Samsung reviwer with the same issue and it's a hardware failure. For a $2600 phone to fail on some of the most basic functions is realy not good enough. Now it's out of warranty it looks like I am stuck with mobile data only now. I won't buy another one.
This was the worst phone I have ever purchased.. At about six months the screen protector failed in so many areas. At about one year, the large inner screen has black, large squatches all over the place. At about fourteen monthe volume keys kept sticking. If you think sticking keys aren't a problem think again. After only being able to use the small front screen. For the last 6 months, I'm heading out and buying a new phone. If It weren't forgetting this phone half price on Amazon. I would be even more furious.
This phone is difficult to protect and expensive due to it's size. Samsung doesn't have a good case for this. It also breaks in the middle due to no physical damage. The phone is very expensive and Samsung doesn't help at all.
This phone is great when you first get it but after a while the screen cracks at the fold. I've had 2 now and about to have to pay a deductible for a design flaw. It is also freezing up and having difficulty connecting to things. My most used app Spotify keeps dropping out and freezing up. I wouldn't recommend this phone to anyone and I'm looking forward to getting a different phone. I've also talked to others that have the same phone and they are having the same issues.
Waste of money. Fold After a few months, it slowly started not opening all the way. Eventually it was pretty bad, and I sent it in for warranty repair. They saw nothing about it, Its like a 170 degree angle instead of a 180 degree angle.
This is the most expensive phone that i have ever brought in my 20+ yrs. I regret purchasing this phone. I bought the phone in Jul.2021. Since 1 week now, my wide screen auto mute's as soon as i open the wide screen. The wide screen is working fine, but the audio auto mute's itself. The moment i try to fold the screen halfway, the audio unmutes itself. I visited the Samsung service Centre in MOE yesterday and showed my phone. I was first asked whether i have Samsung care. I said i don't have. So then they examined my phone and said that the wide screen will have to be replaced and the cost will be AED 1800. Why on earth will i pay such a huge amount to repair such an expensive phone that i ever bought in my lifetime??? What a waste to buy this phone. FYI -I have never ever dropped my phone which could have resulted in my phone to have any such problems.
Do not buy the folds. I have had my Z Fold 3 for about 18 months and the larger screen has been broke for the last 4. Opened it up one day and heard a crackling noise and now there is a large black strip down the middle and the right half if the screen doesn't work. Took it to my phone warranty store and the tech proceeded to tell me they see this quite a bit with the fold phones. Was going to cost me $250 to fix it which was ridiculous considering it should have lasted longer than 18 months. Thankfully, the smaller screen still works when folded up but very hard on my eyes which is why I bought the fold. The larger screen was so easy for me to see. Won't be buying one of the folds again.
Dear Sir/Madam, I bought this phone in August 23 from Canada, now I am residing in Iraq. It has lost volume, speakers do not work at all but on hands free it is working. I am so confused on it being Samsung user over years and years. Kindly advice easy method to fix it. Regards, Khalid
The cost of the phone, plus 2 X a hundred and ninety nine dollars for the insurance oductible on the screen that cracks itself.. That happened in the 1st year and a half.
Don't buy this phone. The pixels in the fold blacked out and now I can only use the front screen which is tiny. Samsung won't do anything about it. 13 months in and now stuck paying hundreds of dollars.
Purchased phone and 1 month in, issues with dead pixels. Fixed twice and then happened again 13months (1 year past warranty) Samsung will not fix or offer to extend warranty when phones are clearly defective. Should issue a recall.
I had 1 year and now it is 2 year of using device phone but inside starting have a problem like liquid expose on your right screen way. I try to figure it out if it was water or else. I still like Galaxy Fold 3 5G is awesome phone. Sadly for me with this start to have issue. All of the service was prefect till it exposed liquid somehow.
I purchased this phone less than a year ago through AT&T and it is useless! After about six months, I noticed what appeared to be a thin scratch on the screen on the side that opens up. About a month later, I see that what I thought was a scratch is actually a crack spreading straight down the middle where you open and close the phone. Three months later, the phone is now powering off on it's own when it's in the closed position. So disappointed!!
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