The Samsung Galaxy Rugged lineup featuring the Galaxy Tab Active4 Pro and Galaxy XCover6 Pro are built tough and designed to keep up with demanding work environments. With an IP68 rating[1] and military-grade durability[2] to withstand water, dust, drops and knocks, these devices are ideal technology solutions for industries such as Construction, Transportation, Manufacturing and moreHowever, can they keep up with the hustle and bustle of the service industry?
Who better to test out the Galaxy Rugged equipment than De Mello Coffee Roasters, an award-winning specialty coffee roastery based out of Toronto. Founded in 2013, De Mello Coffee supplies high-quality coffee and baked goods to numerous cafes in Toronto and operates four cafes of their own around the Greater Toronto Area.
After a trial period of using the devices in their roastery, warehouse and kitchen, the De Mello Coffee team members Head Roaster, Jaimee and Warehouse Manager, Neo shared their feedback on how the Galaxy XCover6 Pro and Galaxy Tab Active4 Pro performed in a hospitality setting.
Tell us about the work environment where you used the Galaxy Rugged devices.
“Our work environment exposes our devices to factors such as excessive heat, coffee grinds and flour in the kitchen, cold temperatures, and staff who is often on their feet and on the go. Durability plays a fairly important part for us and the Rugged devices held up exceptionally well, specifically in the following scenarios:
How did the devices support your day-to-day operations?
“Within the roastery, we used both the Galaxy XCover6 Pro and the Galaxy Tab Active4 Pro extensively for tasks such as recording coffee profiles, archiving data, and note-taking during meetings. We also used the Galaxy Tab Active4 Pro for inventory checks, creating Word documents, and all communication needs within the warehouse. While in the kitchen, the devices lent themselves for checking order sheets, placing and receiving orders, and communicating with customers and wholesale partners.”
What features of the Galaxy rugged lineup stood out to you the most?
“Durability was the most outstanding feature for us. Additionally, the touchscreen was very convenient, even when wearing Nitrile gloves, which we wear regularly.[3] The device’s pen performance was exceptional, making it feel like writing on paper. Moreover, the extended battery life was a significant advantage. Despite working eight-hour shifts, the devices easily lasted for two days.”
How did the Galaxy Rugged devices perform in terms of productivity?
“The devices facilitated smooth communication in various work environments and proved invaluable for tasks like notetaking and bookkeeping. They greatly enhanced our ability to access necessary information and maintain productivity, irrespective of the setting.”
For more information on Samsung Galaxy Rugged lineup for business, click here.
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